Policies

Here you’ll find important information regarding our Privacy Policy, Deposit Policy, Extra Beds/Baby-Cots/Children Policy, and Pet Policy. Please review these guidelines to ensure a smooth and enjoyable experience with us.

Privacy poilcy

This Privacy Policy establishes the terms which corvincentersuites.com uses and protects the information that is provided by its users when using its website. Our company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with said changes.

Information that is collected
Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of collected information
Our website uses the information in order to provide the best possible service, particularly to maintain a register of users, orders if applicable, and improve our products and services. It is possible that emails will be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be cancelled anytime.
corvincentersuites.com is highly dedicated to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies
A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting our cookies, file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurrent web. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its web.
Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on websites, you do not give access to information from your computer or from you, unless you want it to and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they are declined, you may not be able to use some of our services.

Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

Control of your personal information
At any time you can restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill in a form, such as user registration, you can mark or unmark the option to receive information by email. In case you have marked the option to receive our newsletter or advertising, you can cancel it at any time.
This company will not sell, assign or distribute the personal information that is collected without your consent, unless required by a judge with a court order.

corvincentersuites.com reserves the right to change the terms of this Privacy Policy at any time.

Deposit policy

A security deposit of 100 EUR/apartment is payable on arrival in case of damage. The warranty can only be settled with a valid credit card, cash is not accepted.
The security deposit is fully refundable if there is no damage when the apartment is returned.

Extra beds/ Baby-Cots/ Children policy

Children between 0 and 2 years:  Cot available free of charge*
Children older than 3 years: Extra bed available for an extra charge*

*The price of cots and extra beds is not included in the total amount of the reservation. The fee for these must be paid at the accommodation.
*Cots and extra beds can be requested depending on availability.
*Please contact us for actual rates and conditions.
*For children aged 3 or older, we charge the adult price. Please add the number and age of children traveling with you to the search.

Pet policy

We’re delighted to consider welcoming pets, but please note that certain restrictions apply.
Not all apartments are pet-friendly, please look for our dedicated Pet-Friendly One-Bedroom Apartment types, designed with your pet’s comfort in mind.
If you did not book a pet friendly apartment, and you arrive with a pet without prior notice, we cannot guarantee access to your booked apartment.
If available upon arrival, an extra fee of 20 EUR/pet/night will be charged.
Enjoy your stay in these specially designated apartments, where both you and your beloved pet can relax and feel at home.
Warranty in case of pets is 100 EUR/pet/apartment. For exact conditions and for any additional inquiries, please contact us.
The maximum number of pets allowed per apartment is 2.

List of images used with Creative Common licence

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